Took the car in for diagnostic due to water leak. Probably water pump after the car had been over heating. Customer service was good. Work was done in a timely manner. Advised needed to replace engine and even had a fair estimate. However a lot of the other work they suggested and does need to be done was highly over priced based on the cost of parts and amount of time it would take to do it. Overall bought another car 5 yrs newer under warranty for the same price the wanted to repair old one.
Thank you for your review Paula! Your Ford Explorer did have a leaking water pump. We recommend maintenance items based off of mileage, because we believe in preventative maintenance. All of our maintenance services come with synthetic fluids and chemical cleaners. They are amazing! We are also glad you found our services good and reasonable! Congratulations on your purchase of newer vehicle!
- Denny's Auto