Denny's had great customer service. On my quote I had total job and taxes. When I paid the bill I also had additional fees which was a little frustrating this wasn't part of the overall quote. I also priced out the work to be done through another shop and there was enough of a difference in price that I went with the other shop. Again, great customer service just felt the quotes were a little high.
Thank you for your review Marlin! I apologize about the amount on your bill and the amount that was quoted. Honesty, as well as transparency, are some of our core values. Your experience is upsetting to me. We switched operating systems and maybe we misquoted you due to the switch. I will be having a meeting in your honor and also retraining our team to ensure this never happens again.
- Denny's Auto